Privacy Policy

Hips, Crips & Queers LLC

privacy@HipsCripsQueers.com

Last Updated: 11/23/2025

HipsCripsQueers.com ("we," "us," "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

What Information We Collect

Required Information:

  • Email address
  • Display name
  • Pronouns
  • Birth year (to verify you're 18+)

Optional Information You Can Choose to Share:

  • Birth month and day
  • Location
  • About me section
  • Up to 10 photos
  • Gender
  • Sexual orientation
  • Body type
  • Disability/neurodiversity
  • Race & ethnicity
  • COVID-conscious practices
  • Relationship status
  • What you're looking for

Information You Create:

  • Messages to other members
  • Posts in community forums
  • Reports or feedback you send to moderators

Technical Information Automatically Collected:

  • IP address
  • Browser type and device information
  • Pages you visit on our site
  • Cookies (small files that help the site work)

How We Use Your Information

We use your information to:

  • Provide dating and community services
  • Verify you're 18 or older
  • Match you with compatible people (if you've filled out optional fields)
  • Send you community updates and messages from other members
  • Moderate content and enforce our Community Agreements
  • Improve the site
  • Respond to your questions or concerns

Who We Share Your Information With

We will never sell, rent, or share your information for marketing purposes.

We do share your information with these service providers who help us run the site:

  • Vercel - web hosting (stores and serves the site)
  • Supabase - database storage (stores your account and profile information)
  • Email Octopus - email service (sends you updates and notifications)
  • TinEye - photo verification (confirms your photos are authentic)
  • CCBill - payment processing when you upgrade to paid membership (they handle credit card info securely; we don't store it)

These companies are required to protect your data and only use it to provide services to us.

We may also share information:

  • If required by law (court order, subpoena)
  • To prevent harm or illegal activity
  • If you give us permission

Your Profile Visibility

  • Your profile is visible to other members based on your membership level
  • Other members can see what you choose to share in your profile
  • Your email address is never shared with other members
  • You control what optional information you share

Your Rights and Choices

You have the right to:

  • Access your data - Request a copy of all the information we have about you
  • Correct your data - Edit your profile anytime in your account settings
  • Delete your account - Permanently delete your account and data
  • Export your data - Download your information in a readable format
  • Opt out of emails - Unsubscribe from community updates using the link in any email (takes effect immediately)

You can correct your profile information directly in your account settings. For all other data requests (access, deletion, or export), email us at privacy@HipsCripsQueers.com and we'll respond within 30 days.

If you're in the European Union, you have additional rights under GDPR including:

  • Right to be forgotten (permanent deletion of your data)
  • Data portability (receive your data in a machine-readable format)
  • Right to object to or restrict processing of your data
  • Right to file a complaint with your local data protection authority

To exercise these GDPR rights, email us at privacy@HipsCripsQueers.com and we'll respond within 30 days.

International Data Transfers

Our servers and service providers are primarily located in the United States. By using our site, you consent to your data being transferred to and processed in the US. Our service providers (Vercel, Supabase, Email Octopus, TinEye, and CCBill) comply with international data protection standards and have data processing agreements in place to protect your information.

Data Retention
(How Long We Keep Your Information)

While your account is active: We keep all your information so the site works for you.

If you delete your account:

  • Your profile, photos, posts, and messages are permanently deleted within 30 days
  • We may keep records of suspended or banned accounts (email and reason for ban only) to prevent re-registration and protect the community

Security

We take security seriously:

  • We use SSL encryption to protect data in transit
  • Your data is stored on secure servers managed by our hosting providers
  • Only authorized administrators can access user data
  • We limit access to your personal information

If there's a data breach, we'll notify you by email within 72 hours and explain what happened and what we're doing about it.

Age Requirement

You must be 18 years or older to use HipsCripsQueers.com. We verify age by collecting birth year during registration.

Cookies

We use cookies (small files stored on your device) to:

  • Keep you logged in
  • Remember your preferences

You can disable cookies in your browser settings, but some features may not work properly.

Changes to This Policy

We may update this policy occasionally. If we make significant changes, we'll:

  • Email you at the address on file
  • Post a notice on the site
  • Update the "Last Updated" date at the top

Your continued use of the site after changes means you accept the new policy.

Contact Us

Questions about privacy? Contact us at:

Email: privacy@HipsCripsQueers.com

If you're in California, you have additional rights under the California Consumer Privacy Act (CCPA). Contact us to learn more.

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